Shipping policy
At TryIvora, we are committed to delivering your order quickly, safely, and transparently. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Time (United States)
- Standard Shipping: 5–8 business days
- Express Shipping (if available): 2–4 business days
Please note: Shipping times may vary depending on your location and carrier delays.
Shipping Costs
- Free Standard Shipping on all orders (limited-time offer)
- Any expedited shipping fees will be calculated at checkout
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can use this to track your order in real-time.
Delays & Exceptions
While we strive to meet all delivery timelines, delays may occur due to:
- High order volumes
- Weather conditions
- Carrier disruptions
If your order is delayed beyond 10 business days, please contact us at:
📧 support@tryivora.com
Incorrect Address Disclaimer
Please ensure that your shipping address is entered correctly at checkout.
We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us within 12 hours of placing your order.
Lost or Stolen Packages
TryIvora is not responsible for lost or stolen packages once marked as delivered by the carrier.
If you experience this issue, please contact the shipping carrier directly or reach out to us — we’ll do our best to assist.
International Shipping
Currently, we ship only within the United States.
Contact Us
If you have any questions about your order, please contact our support team:
📧 support@getivora.com
⏱ Response Time: Within 24–48 business hours